Privacy Policy

Privacy Policy for NTC

Effective Date: November 2023

Welcome to NTC, your trusted Learning Management System (LMS) tailored for the maritime industry. Protecting your privacy and personal data is a top priority for us. This Privacy Policy outlines how we collect, utilize, disclose, and secure your information. By using NTC, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1. A. Personal Information: This includes your name, email address, contact details, and other personally identifiable information you provide when creating an account or interacting with our platform.
   B.  Professional Data: For maritime professionals and shipping companies, we may collect information related to crew enrollment, training history, certifications, and other relevant professional data.
2. C.  Usage Data: We gather information on how you interact with our platform, including the pages you visit, features you use, and your device and browser information.

2. How We Use Your Information

We utilize your information for the following purposes:

• A.  Delivering Services: To provide maritime educational services, including course content, assessments, and user support tailored to the maritime industry.
• B.   Communication: To keep you informed of updates, announcements, and maritime-related educational content that align with your professional interests.
• C.  Platform Enhancement: To continually improve the functionality, content, and user experience of our platform.
• D.  Analytics: To analyze user behavior, track your academic and professional progress, and enhance our services for the maritime sector.

3. Payment Transactions

• A.  Payment Information: When you engage in payment transactions on our platform, we collect and process payment information securely. This may include details such as credit card information, transaction history, and billing data. We use this information solely for the purpose of completing the transaction and providing access to paid services
• B.  Security Measures: We employ industry-standard security measures to safeguard your payment information. This includes encryption, secure data transmission, and compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements
• C.  Third-Party Processors: We may utilize third-party payment processors to facilitate transactions. These processors may have their privacy policies, and we encourage you to review those policies as well.
• D.  Transaction Records: We retain transaction records for accounting, auditing, and customer service purposes. However, we do not store your full credit card information after the transaction is complete.

4. Forums and User-Generated Content

• A. Forum Participation: Our platform may include forums and features where users can generate content such as discussion posts and comments. By participating in forums, you consent to your contributions being publicly visible to other users. We encourage responsible and respectful participation in these spaces.
• B. User-Generated Content: Any content you create or post in forums becomes publicly accessible and may be viewed by other users. Please exercise caution and discretion when sharing personal information in these areas.
• C. Moderation: We may moderate forum content to ensure compliance with our guidelines and policies. This includes removing inappropriate, offensive, or spam content. Please report any content that violates our guidelines.
• D. User Responsibilities: Users are responsible for their forum activities and the content they create. Please be considerate of other users and avoid sharing sensitive personal information in public forums.

5. Disclosure of Your Information

We may share your information with trusted third-party service providers who assist us in delivering maritime education and support services.

6. Data Security

Your security is our priority. We implement stringent security measures:

1. A. AWS Hosting: Our platform is hosted on Amazon Web Services (AWS), a reputable cloud service provider known for its robust security infrastructure.
2. B. Data Encryption: We employ data encryption measures to protect your personal and professional information during transmission and storage.
3. C. Data Checks: Regular data checks and security audits are conducted to identify and address vulnerabilities, ensuring data integrity and privacy.

7. Your Choices

You have the following rights concerning your information:

• A. Access: You may access and review the personal and professional information we maintain about you.
• B. Rectification: You may update or correct your personal and professional data as necessary.
• C. Deletion: You may request the deletion of your account and associated data, in accordance with our data retention policies.
• D. Opt-Out: You may choose to opt-out of promotional communications at any time.

8. General Statement

NTC is designed for maritime professionals and industry-related users, and our content is tailored to meet the needs of adults in the maritime sector. We do not intentionally collect or process personal information from individuals under the age of 16. If you are under 16 years old, please do not use our platform, and if you believe that we have inadvertently collected any personal information from a user under 16 years old, please contact us immediately.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your maritime data, or any other matter, please click here